12/28/2023 0 Comments Apple store return policy![]() If you purchased Minecraft Dungeons from another storefront ![]() Note: Minecraft Support can only refund purchases made through. ![]() If you have already been refunded for a license and repurchased the game using the same account, we are unable to provide a subsequent refund. Our refund policy allows for one refund per license. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. If this is the case, contact Minecraft Support, provide the order number(s) and transaction ID(s ) from the purchase, and specify which purchase to refund. You're unable to play your game after visiting troubleshooting sections for your version of Minecraft.A purchase was made without your permission.Refunds are available if you contact Minecraft Support within 15 days of purchase and if: ![]() Kindle Fire or Kindle Fire TV - Amazon Store.Īll purchases made using Minecoins and Tokens are final, but if an unauthorized purchase was made by someone else, you can contact the support center for the application store where the purchase was made: For more information about Minecraft Realms refunds, please visit the terms for Minecraft Realms. If we can't fix it, you may be eligible for a refund. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. Minecraft Realms is a subscription service and is not typically eligible for full or partial refunds. You may wish to dispute your purchase directly with the seller. If you have made your purchase from an unauthorized reseller, we cannot offer a refund. As with most other downloadable software, we do not typically offer refunds for other reasons. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased.ĭifferent editions of Minecraft are not interchangeable. Purchases made with Paysafecard, Multibanco, Qiwi, or Poli Card are not refundable due to technical or regional limitations.Īccording to the Terms and Conditions listed on prepaid cards purchased at a retail store, we are unable to offer refunds for prepaid cards. If you purchased Minecraft: Java & Bedrock Edition for PC on or after July 25th, 2022, please contact Microsoft for refund support here: Request a refund for digital games | Xbox Support Refunds for Minecraft: Java EditionĬontact Amazon if you bought a gift code from Amazon that you wish to refund. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. It is no longer possible to buy one version or the other. Otherwise, check out for technical troubleshooting for the particular version of your game.īoth versions of Minecraft are now available for one price via the Minecraft: Java & Bedrock Edition for PC bundle. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you.
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